As a source factory deeply engaged in the interactive display field, Shenzhen Qunmao Display Technology (Qtenboard) accurately addresses the core pain points of project contractors. With "customized motherboard solutions, dedicated R&D technical team support, high collaboration efficiency, full-cycle after-sales handling, on-site services, after-sales outlets, and technical support" as the core, we provide one-stop services from technical adaptation to delivery for projects in education, government-enterprise, and training sectors, helping projects advance efficiently and reduce implementation risks.

1. Customized Motherboard Solutions: Precisely Match Project Technical Requirements

In response to the differentiated needs of different projects for hardware performance and system compatibility, we offer full-dimensional motherboard customization services, rejecting "one-size-fits-all" standard solutions:

Multi-system motherboard adaptation: Supports customization for Windows (Intel I5/I7 processors, 8GB-16GB RAM + 256GB-512GB storage) and Android (4+32G to 8+128G RAM, Android 14.0 system). Exclusive software can be pre-installed or third-party systems (e.g., Linux) can be adapted according to project needs.

Functional module customization: Reserves OPS interfaces for on-demand integration of AI cameras (48MP), NFC recognition, 4G/5G modules, etc. For education projects, in-depth linkage between teaching software and motherboards can be customized to achieve "one-click activation of teaching mode".

2. Dedicated R&D Technical Team: Escort Project Implementation Throughout the Process

Project contractors do not need to worry about technical connection gaps. We have a dedicated R&D technical team of over 10 members, providing full-cycle support covering "pre-sales, in-sales, and after-sales":

Pre-sales technical communication: Responds to technical consultations within 24 hours, provides solution drawings and interface protocol documents, and assists project contractors in compiling bid technical parameters to ensure the solution meets project bidding requirements.

In-sales R&D support: For customized needs, the technical team outputs preliminary development plans within 5-7 working days and synchronizes development progress throughout the process. 

After-sales technical training: After project delivery, technical training sessions are provided, covering equipment debugging, fault diagnosis, and software operation, ensuring the project contractor’s operation and maintenance team can independently solve daily problems.

3. High Collaboration Efficiency: Flexibly Respond to Unexpected Project Needs

We fully understand that project requirements change frequently during advancement. Guided by the principle of "rapid response and flexible adjustment", we reduce project communication costs:

Order adjustment support: Before mass production, product specifications (e.g., size, interface configuration) can be adjusted for up to 5% of the order quantity free of charge. For urgent additional orders during production, priority scheduling is provided to avoid delaying project schedules.

Document collaboration and output: On-demand provides product inspection reports, CE/FCC certification documents, and factory qualification certificates to assist project contractors in completing project acceptance document filing. For special projects, customized product packaging (e.g., project LOGO printing) is available to enhance project brand recognition.

Flexible logistics adaptation: Supports sea freight for full containers. Batch delivery can be arranged according to the project installation progress to avoid inventory backlogs.

4. Full-Cycle After-Sales Guarantee: Solve Post-Project Operation Worries

Project contractors do not need to worry about slow after-sales response or difficult maintenance. We have built a dual "online + offline" after-sales system covering major domestic cities:

7×24-hour online after-sales: Resolves over 80% of software faults within 1 hour via phone and remote assistance (TeamViewer). For hardware issues, maintenance plans are provided within 2 hours, and backup devices are available for emergency situations .

Long-term after-sales commitment: 1-year warranty for the entire machine and 2-year warranty for core components (screen, motherboard). Free quarterly inspection services are provided for 1 year after project delivery to proactively identify potential equipment faults and reduce post-project operation and maintenance costs.

5. Core Product Matrix: Cover Multi-Scenario Project Needs

The full product series covers sizes from 32 inches to 110 inches, accurately matching different project scenarios without the need to coordinate with multiple suppliers:

Câu hỏi thường gặp

Q1: Can you adapt motherboards remotely for specific industry software ?

A1: Yes. We provide remote API docs, real-time video support, and 72-hour stability tests post-software pre-installation.

Q2: Need remote guidance for project acceptancehow?

A2: We offer debugging videos, screen-sharing demos, and remote system checks to meet acceptance standards.

Q3: How to fix on-site equipment faults without on-site repairs?

A3: 1-hour remote troubleshooting for software; urgent spare parts + fault guides for hardware.

Q4: Long project cycle—can you ensure efficient remote technical docking?

A4: Yes. Dedicated contact responds 24/7, updates progress proactively, and documents all communications.